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New global Group model for After Sales

Automotive

Strategic consultancy to improve the performance of the After Sales BU at organizational, managerial and technological level.
Creation of a technical and professional service Marketplace.
Creation of new B2B and B2C eCommerce channels for parts, accessories and services on the SAP Commerce Cloud platform.
Review of the first and second level technical assistance network.
Implementation of SAP EWM and a new Demand Planning solution.

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Business transformation & ERP implementation

Automotive/Luxury

Program management for projects aimed to the creation of a new production line and re-engineering of logistics processes. Implementation of Infor LN and tuning of SAP ECC 6.0

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Network Development - Launch of new products

Automotive/Premium

Strategic consultancy for the launch of new products in the LATAM area (F-150 Ranger and Raptor, new Mustang). Support for the repositioning of the Communication and Image templates to local market specifications.

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Global business process transformation

Automotive/Luxury

Program management for the implementation of a
E-Collaboration Supplier Portal and for the development of a dashboard for Vendor Rating.

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Global business process transformation

Automotive/Luxury

Program management for the extension to Maserati, with the appropriate adjustments, of the processes and IT solutions developed for Ferrari.

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Global change management

Automotive

Strategic consulting to the Integration Committee dedicated to the coordination of activities aimed at the integration of Fiat Group Automobiles and Chrysler Group.

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FCA After Sales reorganization

Automotive

Executive consulting for the integration of technical assistance networks post Fiat-Chrysler merger.

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Start Up NewCo and SAP implementation

Automotive

Program management for the design, development and roll-out of new processes based on outsourcing of maintenance activities (TPM) in 44 plants in 17 countries. SAP based ERP.

The main TPM project in Europe up to date.

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Insourcing and change management

Automotive

Program management for the insourcing of Maintenance, Overhaul and Logistics activities in 34 WW production plants of Fiat Auto and Fiat-GM Powertrain. Contextual tuning of SAP ERP.

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After Sales services improvement

Automotive

Change management and SAP project management for implementation WW of the Spare Parts catalogue integrated with SAP ERP.

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After Sales services improvement

Automotive

Change management for the digitalization of the After Sales and Spare Parts service catalogue for the European market and for the design and launch of the program of modernization of technical assistance network in Europe.

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Six Sigma implementation

Automotive

Project management for the implementation of a Six Sigma protocol in the area of the passive cycle, production and supply chain.

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Transaction and SOX Act

Automotive

Management consulting for the acquisition of a European company by the Dayco group, with the consequent definition and implementation of the SOX certification adaptation plan.

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SOX Act

Automotive

Executive consulting for the definition and implementation of the SOX certification adaptation plan for all processes.

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